Nortel Networks Call Center Professional Software

Nortel Networks Call Center Professional Software

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Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.



Features:
  • 250 configured agents
  • 80 active logged-in agents
  • 20 agent priorities
  • 100 lines
  • 20 overflow rules
  • 50 queues
  • 150 recorded announcements
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